test for failure, not success
Joseph on Oct 12th 2010
I’m visiting Toronto at the moment and had an experience with a boutique hotel and their website. As you can see, their room request form is wonderfully simple and usable in design. It was easy to use, clear and offered just the right amount of options to get the request in. Very pleasing. I’m willing [...]
Usability? Your problem, according to Skype
Joseph on Apr 22nd 2008
Isn’t it great to be told that when a site does not work, it is YOUR fault? I went to skype.com to download the latest release for my Mac, went to the downloads page, and landed on the default Windows download page. OK, I’m used to this and expect it, even though I thought they [...]





