typing the void

expressing the wow of the www

Archive for the 'support' Category

Money where your site is

Joseph on Jul 19th 2009

The web began as a communication and collaboration tool but soon evolved into much more when someone sorted out how to pay for stuff through it. A secure protocol and security certificates helped make it happen but ultimately it was coders and credit card companies who put payment processes online.
Today the most well known [...]

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If you have to blame someone, why not Drew’s cancer?

Joseph on Jun 11th 2009

Just a short note today to talk about Drew’s Cancer. ( I know, not a good plan to start a blog with an external link, but bear with me. All these links will open in a new browser window, if that’s any consolation.)
A few weeks ago Drew Olanoff was diagnosed with Hodgkins Lymphoma. You can [...]

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Analogue with a digital on top

Joseph on Feb 7th 2009

Bought a guitar on eBay last week, out of some sort of desire to be a bit more analogue, and realised I had no good way to know if it was in tune. So back to eBay for a tuner from the US.
Now who’s an eejit!
Completely forgot I have an iPhone and that there’s an [...]

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The difference between helping and hating your customer

Joseph on Dec 3rd 2008

One thing I am extremely passionate about, are sites that include a crucial process, like joining membership or soliciting feedback or making a purchase, that think about what I might feel about their process. I can’t stand form fields with conditions (i.e.: username requires special characters) that I’m not told about until the form fails, [...]

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community and coding fun at WordCamp Australia, day 2

Joseph on Nov 30th 2008

WordCamp Australia day2
After a great day at Word Camp Australia, my personal highlight of day two was definitely Harley Alexander of Baffle! inc who gave a fun and entertaining presentation on a simple but complex (yes, I just wrote that!) concept, WP_Query versus Query_posts.
The great thing for me was that he is 15, has been [...]

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The Tribe at WordCamp Australia

Joseph on Nov 29th 2008

WordCamp Australia, Day 1
Only about 75 people here, in a small hangar like cavern, quite appropriately called the big red box in canal street, Sydney. (Sorry, gotta complete my wordpress upgrade before I add the images!)
On the bus home, hired macbook on my lap (don’t get me started on how my MacBookPro died after a [...]

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Movember is moustache month

Joseph on Nov 2nd 2008

During Movember (the month formerly known as November) I’m growing a Mo. That’s right I’m bringing the Mo back because I’m passionate about tackling men’s health issues and being proactive in the fight against men’s depression and prostate cancer.
For those non-antipodeans among you, a Mo’ is a moustache, ‘tash, lip-warmer, soup-filter, abomination, etc!
I also have [...]

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Freedom and dependence

Joseph on Jun 30th 2008

What I want when I want it and all for free or with transparent pricing.
We have not had a television in the house since about 2002, partly as it was a TV I acquired from a flat I moved into in 1991 (!) and it was a bit tired, partly because reception got a bit [...]

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The world doesn’t need another Facebook App

Joseph on Apr 30th 2008

OK so it’s been written about by voices more dextrous than mine but I felt I had to have a go. I just wrote my paltry list of “friends” that I would prefer it if they did not send me any more invites to bite their Zombie’s Friends character, or tend their Lil’ Green Patch [...]

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Usability? Your problem, according to Skype

Joseph on Apr 22nd 2008

Isn’t it great to be told that when a site does not work, it is YOUR fault?
I went to skype.com to download the latest release for my Mac, went to the downloads page, and landed on the default Windows download page. OK, I’m used to this and expect it, even though I thought they used [...]

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