typing the void

I’m visiting Toronto at the moment and had an experience with a boutique hotel and their website. As you can see, their room request form is wonderfully simple and usable in design. It was easy to use, clear and offered just the right amount of options to get the request in. Very pleasing. I’m willing [...]

I went to the PayPay Developer Day at The Grace Hotel yesterday, which was described as the launch of  a community for PayPal developers in Australia, the first country outside the US (and Canada?) to participate.  I’ve since noticed the UK in there as well. Since they rightly recognised that developers are their front line [...]

The web began as a communication and collaboration tool but soon evolved into much more when someone sorted out how to pay for stuff through it. A secure protocol and security certificates helped make it happen but ultimately it was coders and credit card companies who put payment processes online. Today the most well known [...]

After my rant last week about restaurant sites that don’t take users into account, just like London busses, three good ones come along at once! I didn’t want to leave you thinking I was all whinge and no praise so decided to write about them here. We were looking for a good Indian food or [...]

That’s what an associate said to me recently, when describing her recent online buying experience with the Australian bookseller. No Dymocks is not Amazon, they could be even better, if they wanted to. I keep hearing that Australians don’t shop online much, and are afraid to commit to website purchases. I also notice how online [...]