typing the void

expressing the wow of the www

Archive for the 'communication' Category

The train-chasing shuffle

on Mar 24th 2009

We’re not individuals all of the time; we’re occasionally herd animals, sometimes like flotsam sometimes like wheat, and yes, occasionally the lone wolf. I’ve been noticing how people behave when a train’s approaching. Ok, it is usually during rush hour, with that 8am grogginess or 6pm urgency that I notice this, but it’s a valid [...]

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Crossing the road

on Feb 15th 2009

I’ve been watching you. I mean, I like watching you. I mean, you’re interesting to watch. I’m digging myself a hole, aren’t I? I like to watch people using technology in a public place, to see how considered their planning might have been, just like I like to watch people use websites, to learn how [...]

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Analogue with a digital on top

on Feb 7th 2009

Bought a guitar on eBay last week, out of some sort of desire to be a bit more analogue, and realised I had no good way to know if it was in tune. So back to eBay for a tuner from the US. Now who’s an eejit! Completely forgot I have an iPhone and that [...]

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On the road

on Feb 5th 2009

Yep, finally got my iPhone. So on the interest of usability I thought I’d try to blog on the train into work. Yes, the N96 is great and the blackberry does email like no other, but I have to say that the iPhone has them beat on usability even with the tiny letters on the [...]

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It’s the little things

on Dec 4th 2008

I remember a Charles Bukowski poem, The Shoelace (AUDIO or TEXT), I may have mentioned it here before, but it’s the little things that drive people crazy, make them mad beyond the scope of the little thing. There’s no reason your broken shoelace drives you crazy but it does. Listen to people talk on the [...]

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The difference between helping and hating your customer

on Dec 3rd 2008

One thing I am extremely passionate about, are sites that include a crucial process, like joining membership or soliciting feedback or making a purchase, that think about what I might feel about their process. I can’t stand form fields with conditions (i.e.: username requires special characters) that I’m not told about until the form fails, [...]

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My First STUB

on Oct 30th 2008

Had a lovely social in The Beresford Hotel in Sydney Wed night, thanks to a tip-off from the lads at Happener, with some charming ad interesting bods. I really love this friendly city and the open warm connections it is possible to make here. Anyway, the group is called a STUB, is for Sydney twitterers [...]

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IKEA and MSI and getting your customer right

on Oct 29th 2008

I love IKEA! That’s a big thing to say after blogging nothing for a few months. In particular since it has nothing to do with the www, at least at first glance. But it does, in a way, because, in my mind, almost everything has to do with the internet. It does have to do [...]

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Where we touch

on Jul 4th 2008

I was inspired today by being an inspiration. I guess I should explain. In the distant past, I used to be a photographer, before I took up the keyboard. My main forte was still life and small objects, nature isolated. You may recall at the start of this blog in the first posting, I wrote [...]

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Act in haste, repent at leisure

on Jun 24th 2008

I just found out first-hand what that means. I posted a comment to an article on a popular UK newspaper’s website. (Don’t ask – I’m not tellin’!). The thing is, I empathised what the writer was writing about in broad terms, and, as a good leftie, wanted to add my un-expert three pence worth. So [...]

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